Chapter 14 discusses the concept of the evolution of human performance improvement. Several sections of chapter 14 present a variety of non-instructional solutions to performance problems. Identify a performance problem in your area of work and provide a non-instructional solution to solve the problem.
Performance Problem is higher math scores from students
Students in my school need to improve math scores so that the school will be a recognized school. Last year we missed recognized because of a few points on the math test. The teachers and administrative staff got together and started a program called Fun Friday to enhance students’ motivation to pass the TAKS test and common assessments. Every 6 weeks student who pass their common assessment in TAKs tested area are allowed to go do fun activities such as video games, dancing and sports for a full two hours during school. The student love that they are allowed to move to different classrooms to participate in all the fun activities. If students failed any section of the Common Assessment they have to attend tutoring with teacher during the fun Friday. This has helped motivate students to want to do better and increased common assessment scores for our school. Our school has had the highest common assessments scores this year due to the success of this program. This program has help students to stay focus on passing TAKS and stay motivated to do better on TAKS this year.
Chapter 15 presents several definitions of electronic performance support systems. In addition to these definitions, locate a few more and indicate your preference explaining why you prefer it. Additionally, describe why you believe EPSS have not been widely used and if they are more likely be become more prevalent in the future.
An Electronic Performance Support System, is any computer software program or component that improves user performance from Wikepedia
An Electronic Performance Support System is, according to Barry Raybould, "a computer-based system that improves worker productivity by providing on-the-job access to integrated information, advice, and learning experiences" (Raybould, 1991).
Gloria Gery defines it as "an integrated electronic environment that is available to and easily accessible by each employee and is structured to provide immediate, individualized on-line access to the full range of information, software, guidance, advice and assistance, data, images, tools, and assessment and monitoring systems to permit job performance with minimal support and intervention by others." (Gery, 1989).
EPSS are primarily applicable in the workplace to promote learning and offer immediate performance guidance” (Ahmad, 2009, p. 8).
An Electronic Performance Support System (EPSS) is one method of supplying online support to people who use computer systems.
I believe the best explanation of why EPSS has not been use more has been fear of older workers to use technology. The fear of something new even if it is better can slow down a business or a school progress. Business will not invest in something they feel their employees with not use or want. With older workers, most do not want to be taught by a computer, and most resort to the older way of the tried and true way of training. In the future as more workers are more tech savvy and are not afraid of new technology, EPSS will have a greater presence in the workplace. I also feel that EPSS will become more interesting with better training guides that feature music and video to help employees to understand their job better and make their job easier. I see ESPP as hurting employees because they can get lazy if everything is just one click away. Also can hurt creativity from some employees who like to think outside the box for solutions to problems.
Knowledge management is the way we manage information, share that information, and use it. Organizations, such as schools, are full of information/data and we must organize that data in a way that we can make sense of it. We use data to make decisions and good data=good decision making. Identify a real or hypothetical problem in your line of work. How might a blended learning approach, including the use of a knowledge management system, be use to solve the problem?
A problem at our school is that our economic disadvantage student test scores are not as high as our regular students.
A blended learning approach can work for these economic disadvantage students by having students to use a computer program to show areas of weakness in the different subject areas. While teachers can now focus in on skill that student are lacking in specialty tutoring sessions for the students. Student can then go back to the computer to see if they have master the information that the teacher has taught or if more tutoring is needed for the students. Teachers can work with this data to focus in on weak areas for a class and for selected students. This will help students to see progress from a real source and help them with their own motivation to success in the classroom. Students will also build a better bond with teachers and be less of a trouble maker due to updated data, so children can never get behind in certain subjects. The student will also like the fact that their teacher understand their problems and is helping them to overcome their problems in subject and topics they need.
Describe the types of informal learning you have been exposed to in your adult life. What was the purpose? What was the experience like? Was it engaging? Social? What role did you play? What role did the instructor play?
Two years ago, I took an educator tour of the Egyptian exhibit at the Dallas Museum of Art. The purpose was to show teacher the exhibit so that they would bring students the museum. The experience was very amazing, I felt like I was a part of something special and was bless to see artifact that were over 3000 years old. The exhibit had most teacher captivated because of the layout of the exhibit. Piece of the artifact were all place in different themed rooms with interesting facts about Egypt posted though out the exhibit. Teacher who had never met before the show, talked with each other about what we like and did not like about the exhibit. My role was that of a student who learned a lot as the tour guide gave interesting fact about the different artifacts. The instructor was a helpful guide that answered questions they could not have been answer through the material the museum provided to the teachers.
I'm not a big museum person, would prefer seeing things in their natural setting, but my husband who is a history professor loves attending. We saw the Egyptian and fully enjoyed it. My husband became my tour guide...a lot of informal learning on my part. :-)
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